Privacy Policy
Information We Collect
We collect both personal and non-personal information to provide a better fitness experience. Personal information may include your full name, email address, phone number, home address, and date of birth. Additionally, we may collect health-related data, such as medical history, fitness goals, injuries, or other physical conditions, to personalize your training and wellness plans. When using our website or app, we may also gather technical data like IP addresses, browser types, device identifiers, and usage patterns through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to deliver and improve our fitness services. This includes managing your account, creating customized workout and nutrition plans, booking appointments or classes, processing payments, and communicating with you regarding your membership or services. Your health and activity information may also be used to monitor progress and adjust your plans for better results.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our business—such as payment processors, marketing platforms, scheduling systems, and data analytics services. These providers are contractually obligated to maintain the confidentiality and security of your information.
Data Security
Your data security is a top priority. We implement industry-standard measures such as encryption, firewalls, secure servers, and access controls to protect your information from unauthorized access, disclosure, or misuse. Only authorized personnel have access to your personal and health data, and we regularly review our security practices to ensure ongoing protection.
Your Rights and Choices
You have the right to access, correct, or delete the personal information we hold about you. You can also choose to opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. If you wish to deactivate your account or request the deletion of your data, we will process your request in compliance with applicable laws.
Cookies and Tracking Technologies
Our website and mobile application may use cookies and similar technologies to enhance user experience, improve site functionality, and analyze usage patterns. These technologies may collect information such as device type, browsing behavior, and session duration.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children without verified parental consent. If we discover that such data has been collected without proper consent, we will take immediate steps to delete it.