Property-Managed Portfolios FAQs
Can you price maintenance across all our properties?
Yes. Preventive maintenance can be quoted portfolio-wide, and we apply a volume discount as more properties are added, so the per-room cost falls as your coverage grows. Repairs, warranty work and diagnostics are quoted separately for the property concerned.
Do we get records per property?
Yes. Each property gets its own visit record of what was inspected, adjusted and replaced, which is what owners and boards usually want to see.
What if one community needs an urgent repair?
Call 800-730-5802. Urgent work is handled as a normal service call for that property and is quoted individually, since the fault and the parts are specific to that machine. Being on a maintenance plan does not change that, but it does mean we already know the room.
Can you bill each property separately while keeping one maintenance plan?
Yes, and that is exactly how it is structured. Preventive maintenance can be priced across the portfolio with a volume discount as more properties come on, while repairs, warranty work and diagnostics are quoted and billed per property against that property's own budget. Nothing is bundled that a single building has to carry.
Can you help us plan replacement rather than keep repairing old equipment?
Yes. The machine-by-machine report from each visit is the basis for that conversation — it shows which equipment is absorbing repeated repairs and which is sound. Where a machine is past the point of economical repair we will tell you, rather than quoting work that will not hold.